My goal as an Innovation Strategist is to build co-designed, evidence tested products that people enjoy using, solve 'real' problems, improve collaborative cultures within the company, empower staff and have diverse, clear-cut, value-based metrics for measuring impact.
 
My flagship project as an Innovation Strategist has been leading the design and development of the Z.E.N (zero emissions network) digital platform. This is a dynamic website and CMS (content management system) enabling 1000+ businesses across the London boroughs of Hackney, Islington and Tower Hamlets access Offers & Grants that enable them to operate “cheaper, cleaner, greener”.
 
The project is owned by the G.L.A (Greater London Authority) and funded by the Mayor of London’s Air Quality fund.
 
My role in the project included:

• Stakeholder Interviews with key Council Personnel to ensure internal cultural support for the platform
• Customer surveys to gain input of local businesses 
• Insight reports summarising key inputs of local businesses and council stakeholders related to sustainability 
• Prototyping workshop involving 4 disparate Council departments
• Project timeline & Product roadmap in line with Agile/Lean principles 
• Technical & design personnel - procuring, selecting and managing team & budgets 
• Training workshops & documentation for Council staff on using the platform

The website was launched on Valentine's day 2017 and has won praise from both member businesses and Local Government leadership for its User interface and flexible, modular CMS (content management system).

The Shoreditch area in East London has been nicknamed "Silicon Roundabout" and the past 5+ years I have been based at the heart of this 'tech corridor'.

Key projects as Digital Innovation Manager included:

* Johnson & Johnson - Integrated iPad sales presenter App (hosted on J&J native app store), content management system linking Marketing in California with Field Sales across Europe, Customer facing desktop application. The project involved Compliance, Marketing, Sales, IT, Design and Branding personnel across J&J’s UK, Belgium and California Offices.

* InstMC - A 6 year (2014-2020) Digital strategy proposition detailing redesign & rebuild of existing website, redesign of new member application forms, migration of membership database from manual (paper-based) version to an automated web-hosted platform and micro-site of Annual Yearbook.

* Lambike - Sustainable transport mobile app for Lambeth Council enabling Bicycle riders to navigate green routes and locate complimentary services like Restaurants, bike shops, supermarkets etc.

* FinGo - Investors receive real-time notifications of targeted announcements relating to their investment portfolio parsed from the London Stock Exchange’s RNS feeds.

* Norwich Central - Integrated eCommerce system and public facing mobile application connecting Consumers to handpicked discounts. The backend system enabled Businesses to ‘push’ special offers, create loyalty programmes and track reward redemption.

* Trayport (Joule mobile) - mobile stock trading platform incorporating secure login (OAuth), configured accounts across devices, developed in an isolated (sandbox) environment utilising no open source code (verified by black duck scan).

* Thames Water (PN Daly) - Design of an integrated job management system linking backend admin files with a field engineering on-site iPad application. This enabled records to be updated in real time and eliminated duplication of entries.

* Marcus Butler - Celebrity mobile app enabling custom creation of competitions, video live streams, live chat and exclusive content. Ranked top 5 free apps on iTunes on launch.

* Data Center Dynamics - iPhone App for flagship publication incorporating custom editorial layout, in-app advertising, in-app subscription, subscriber login, personalised news feed and event registration.

​Strategic lead for website redesign & rebuild enabling local businesses to increase profitability via adoption of emission lowering initiatives.

Designed prototype for an Application that rewards consumers for making sustainable transport choices + helped shape the competition themes and guidelines which was launched in May 2016.

Participant in Open Data advisory stream to design the Digital Master plan for the Old Oak Park Royal regeneration project (the single largest regeneration project in the UK) in partnership with HyperCatCity (Smart City IoT platform), Future Cities Catapult and Greater London Authority.

Won 1st prize in Reading Buses category for creating an algorithm combining historic crash data and bus route data with open weather data from ECMWF. The result an algorithm with a .73 correlation in predicting the location and time of the next Bus breakdown! Key weather indicators with high correlations to the crash data included precipitation evaporation levels and surface to cloud column ozone levels.

GovHack is an annual hackathon involving major cities across and multiple government departments across Australia and New Zealand. A range of local authorities and State government departments highlight selections of their open data collection for open innovation by the Public. I was a mentor in 2017's competition proving assistance to a number of teams in problem clarification and prototype and proposal development.

Smart home sensor system that detects allergens present in the indoor environment and alerts User to their presence.

Urban agriculture app helping Users identify, plan, develop and monitor the best plants and gardening procedures for their Roof garden or allotment.